Discover new activities, events & venue to go now! -- concerts, festivals, classes, conferences, and many more – all laid at the palm of your hand. yes you can book your favorite events by chatting with Niki. This article will help you every aspect of an event booking using Niki.
This articles talks about:
- Entering in to the domain and selecting city.
- Discovering events
- Reset your order
- view event details and selecting offers
Entering the events domain and picking the location.
Open Niki app and type a sentences like “Show me events in bengaluru”, “book a events” If GPS Location service is on then by default niki will pick current location as city and shows the events in the city. if your GPS is off then niki will ask you to provide city name and niki shows events in the selected city. you can change city name at any point of time. ex: book a events in delhi
Niki provides you following filters to search your favorite events.
- Search events by category Ex: Show me alumni & Campus events
- Search events by date and time eg: Show me events on 22nd jan at 6 :00 pm
- Search events near to you Eg ; show me nearby events
- Search events by providing city name eg: Show me events in bangalore
- Or combination any from above option.
Resetting your order
If you feel you want to change the order completely, you can reset the order at any time during the chat. You just need to type “Reset”. The bot will ask you for confirmation and reset the order. You are still in the events domain, so you can continue directly with the changes you want to make in the order.
Event offer selection and buy tickets.
Select the events by tapping on “view & Book” button from events reco card. niki will take you to events details screen. events description is shown in events details page you can also view contact information of organizer by clicking on contact organizer link. click on “Buy tickets for this events “ to buy tickets this will take you to select ticket page. Select no. of tickets by tapping on “+” button and deselect tickets by tapping on “-” button, scroll down at the end of the page you will see “Next” button tap to proceed this will take you to attendee details. Enter attendee details and click on submit button to proceed this will take back to chat screen with order summary.
Order summary and payment process.
Once you done with selecting events offer niki will take you to chat screen and shows order summary. you have verify your order and confirm by clicking on yes button then niki will show you different payment options to make payment. you can also make changes in your order by clicking on “No” button or type “Reset”.
Once the payment is completed. Your transaction will get processed. You can know the order details from the My Orders section in the app. Tap on the Menu icon on the top left corner of the app screen and tap on My Orders. Your transaction will be listed here.
Tap on the Repeat icon to repeat the same transaction anytime later. This will take you directly to the payment stage of the transaction.
Tap on the order to get complete details of the order.
Status of the order
- Success - Your order has been processed successfully.
- Refunded - Your order failed after several retries and the amount has been refunded
- Niki Order ID
- Fulfilment Partner
- Date of Transaction will be listed here.
- Event by
- Event name
- offer purchased
- Date, Qty and price.
- Mode of Payment.
- Amount Paid by you
- Total Niki Credits used in the transaction will be shown here.
- You can tap on this to send out the order summary email to your registered email address
- You can reach out to support section using this button. You can read the available articles or write to support from here.